SHIPPING POLICY All Freight $5 Within New Zealand
Terms & Conditions
We currently do not send internationally.Holiday times do have an impact on this, so please factor this in when ordering.
In the rare event that a parcel goes missing, it takes some time for compensation to be issued. Both PartyOnline and you the customer, will have to fill out and return forms as part of the claims process. On request orders can be picked up from our Retail Outlet Store 'Little Red Hen' 241 High St, Lower Hutt.
All Freight $5 Within New ZealandWe aim to dispatch all Orders same day, apart from weekend orders which will be dispatched the next working day. All parcels are sent by NZ Courier Post or Toll NZ, are 'Track and Traceable'/ and can be delivered to rural, household, business addresses and PO Box number.
Please note if unsure of sizing it is best to call us and discuss the individual item, these do vary between items. If returning item due to wrong sizing there is a restocking fee of 20%.Return Address:Party Online, C/- Little Red Hen, 241 High St, Lower Hutt 5010 Exchange PolicyIf for any reason you simply change your mind on your order, we will be happy to exchange it. The garments must be in brand new condition and have the original labels still attached. You, the customer, will be responsible to pay for the return shipping of the item. No exchange will be arranged until we have received the returned item. Please note that we can not refund you for any shipping costs that you may have been charged with your original order. Please include proof of purchase with your item and goods in orginal condition and packaging.Exchange AddressPartyOnline, C/- Little Red Hen, 241 High St, Lower Hutt 5010These terms do not affect the rights you have under the Consumer Guarantees Act 1993